Free-form questions get answered from your knowledge base, with citations. Below the confidence floor, the agent refuses to speculate and offers a handoff.
A product expert that answers in your product. Answers grounded, speculation refused, hot signals routed to your CRM.
Buyers type or speak a question. The agent retrieves from your knowledge base (Voyage embeddings, per-tenant Qdrant collection), drafts the answer with Claude Haiku, and returns it with the chunks it cited.
Bounded retrievalBelow the confidence floor, the agent admits the answer is not in the docs and offers a handoff. Zero hallucinated prices, chains, or features.
Bounded by KB"Does this scale to 10M users?" lands in your dashboard with the visitor's session, the question, and the page they were on.
Auto-scoredWhen the engagement score crosses 50 (warm-lead territory) and the tenant has CRM enabled, the lead pushes with full session context. Your AE walks into the call with the work already done.
HubSpot · Linear · WebhookA senior product person costs six figures, ramps in weeks, and answers from memory. The Incito agent ramps from your knowledge base, runs every hour of the day, and cites the chunks behind every grounded answer.
Index your docs. Wire your CRM. Watch it work.
Paste content or crawl URLs from the dashboard. Voyage embeds the chunks; Qdrant indexes per tenant. Five knowledge types: product, pricing, battlecard, case_study, brand_voice.
Pick HubSpot, Linear, or a custom HMAC-signed webhook. Map the fields once. Warm leads push with full session context.
Buying signals, demo sessions, and CRM events stream into the activity feed. Drill into any lead for the full Q&A transcript.
Pro plan unlocks live Q&A and CRM push. 10,000 sessions and 5,000 grounded Q&A answers a month, with optional add-on packs when traffic climbs. Index your docs, wire your CRM, and the next buyer walks out qualified.